Shipping Policy

At Thumps Enterprises Private limited, we ensure safe, secure, and timely delivery of all your orders. We partner with India Post and trusted courier companies to ship products across India and to international destinations.

Please note that delivery timelines may vary due to factors beyond our control such as weather conditions, courier delays, or operational issues. All orders are shipped to the address provided at checkout.

Domestic Shipping (Within India)

• We offer free shipping across India on all products.
• Orders are processed within 1–3 business days.
• Delivery usually takes 1–7 working days from the date of dispatch, depending on the destination and courier service.

International Shipping

• We ship to multiple international locations.
• International orders are processed within 2–4 business days.
• Estimated delivery time is 7–14 working days, depending on the destination and courier partner.
• Customers may have to pay additional customs duties or taxes as per their country’s regulations. These charges must be paid by the customer.
• If a customer refuses to pay customs or duties, return shipping fees will be deducted from any eligible refund.

Order Processing & Tracking

Once your order is dispatched, you will receive an email containing tracking details. You can use this to monitor your shipment status. While we do our best to ensure timely delivery, delays due to customs or natural events are beyond our control.

If you have any questions regarding shipping, feel free to contact us:

Thumps Enterprises Private limited
BFF-02 Signature Global, The Millennia 1,
Sect 37 D, Narsinghpur, Gurgaon,
Haryana 122004, India
Email: info@thumpsenterprises.com
Phone: +91 84207 67224